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by Phronesis AI Lab
Engagement inbox

Every comment and DM, in one place

Publishing is only half the job. When people reply, the conversation should not be scattered across five apps. One inbox, across your networks, with a team that can actually keep up.

One unified stream

Comments and DMs across networks, together

Instead of opening each platform and hoping you caught everything, every comment and message arrives in one filterable stream. Cut it to unanswered, to a channel, or to a campaign, and clear it.

  • Comments and DMs from every connected network in one view
  • Filter, sort and search to what actually needs a reply
  • Reply in app or jump to the network, thread stays tracked
Inbox · 4 unanswered
Ananya I.DM Is this available in India?
Rohan M.Comment Great post, does it do LinkedIn?
Priya N.DM Can I get a demo this week?
Built for teams

Assign it, tag it, and take it to done

Shared inboxes fall apart when nobody owns a message. Assign each conversation to a person, tag it by topic, and watch it move to resolved. A claimed thread is visibly claimed, so two people never reply at once.

  • Assign conversations to the right teammate
  • Tag by topic, product or campaign
  • Saved replies for the questions you answer daily
“Can I get a demo this week?”
Assigned toDev S.
TagSales lead
Saved reply: “Absolutely — here’s the link to book →”
What you get

An inbox that keeps up

Comments and DMs together

Every comment and direct message across your connected networks in a single, filterable stream. No tab-hopping, nothing missed.

Assign and route

Hand a conversation to the right teammate, tag it, and track it to done. Nothing sits unanswered because everyone assumed someone else had it.

Reply in app or natively

Answer from the inbox and it posts to the network, or jump to the platform when you need to. Either way the thread stays tracked here.

Saved replies

Reusable responses for the questions you answer every day, so common replies take a click, not a retype.

Filters, sorting and search

Cut the noise to what needs a person: unanswered, mentions, a specific channel or a specific campaign.

One place for the whole loop

Publishing and engagement live in the same product, so the reply to a comment and the next post are never two apps apart.

Networks

The channels you publish to, answering back

Engagement follows publishing: Instagram, Facebook and LinkedIn today, with more networks arriving as adapters ship. Keeping both in one product is the whole point.

Instagram
Facebook
LinkedIn
YouTube Shorts
TikTok
X (Twitter)
Inbox FAQ

Questions about engagement

Which networks does the inbox cover?

Comments and DMs from your connected Instagram, Facebook and LinkedIn accounts land in one stream, with more networks following the publishing roadmap. Everything you publish and everything people say back lives in the same product.

Can a team share the inbox without stepping on each other?

Yes. Assign a conversation to a teammate, tag it, and see who is handling what. A thread being worked on shows as claimed, so two people never reply to the same comment.

Does replying here post to the real network?

Yes. Reply from the inbox and it posts to the platform as your account. When you need something the API cannot do, jump to the network natively; the conversation stays tracked in the inbox.

Stop losing replies across five tabs

Start free and bring your comments and DMs into one place, or book a walkthrough of the shared inbox.